Frequently Asked Questions - FAQ
Trailer &amp; Technology
<ul>
<li>EVO – what type of semi-trailer is it?</li>
</ul>
The EVO is a standard curtain semi-trailer.
<ul>
<li>Technical Specifications</li>
</ul>
Full technical specifications are available on the product sheet.
<ul>
<li>Where is the EVO trailer manufactured?</li>
</ul>
The EVO semi-trailer is manufactured at the Wielton Group plant in Wieluń.
<ul>
<li>Is the EVO configurable?</li>
</ul>
The EVO semi-trailer was created in the most common and universal configuration, which meets most transport needs, but it can be configured with additional accessories such as: baskets for spare wheels, a toolbox, a type of boards, ferry handles, a water tank or a tarpaulin color other than silver.
<ul>
<li>Where can I see the EVO trailer?</li>
</ul>
The EVO semi-trailer can be seen at the COK in Wieluń.
<ul>
<li>Is the EVO trailer certified?</li>
</ul>
The EVO semi-trailer is XL certified and certified for the transport of beverages.
<ul>
<li>Does the trailer contain telematics?</li>
</ul>
The EVO semi-trailer includes Wielton Group telematics as standard, which allows you to track the geolocation of the semi-trailer, important parameters of the semi-trailer from the perspective of the driver and the forwarder (axle load, wheel temp, load level, etc.) and allows you to carry out periodic warranty diagnostics online, without the need to go to a garage.
<ul>
<li>Is the trailer equipped with safety systems?</li>
</ul>
As a standard, the semi-trailer is equipped with safety systems required by law and additional systems (telematics of the Wielton Group) that allow to track its geolocation and key parameters such as: wheel/axle temperature, overload, brake efficiency.
<ul>
<li>What EBS is the trailer equipped with?</li>
</ul>
The semi-trailer is equipped with the 3rd generation Knorr system
<ul>
<li>What axles is the semi-trailer equipped with?</li>
</ul>
The EVO semi-trailer is equipped with BPW axles
<ul>
<li>What is the braking system?</li>
</ul>
The semi-trailer is fitted with a Knorr braking system
<ul>
<li>Does the EVO have a lifting roof?</li>
</ul>
The EVO is not equipped with a pop-up roof.
<ul>
<li>What load securing systems is the trailer equipped with?</li>
</ul>
The EVO semi-trailer is equipped with the Safety Lock load securing system
<ul>
<li>What size tyre does the EVO have?</li>
</ul>
6x Tire 385-65-22.5
<ul>
<li>Does the semi-trailer have customs cables?</li>
</ul>
The semi-trailer does not have customs lines
<ul>
<li>Where can I find the VIN of a semi-trailer?</li>
</ul>
The VIN of the semi-trailer is stamped on the frame and is located on the rating plate of the semi-trailer. (link to the picture)
&nbsp;
Order &amp; Account
<ul>
<li>How to order an EVO semi-trailer?</li>
</ul>
You can order it online by choosing accessories and add-ons, and then making an advance payment if you want to buy a semi-trailer or choosing leasing if you want to use this form of ordering. The whole process takes place online, but you can contact us at any time by phone at 660 500 600 or by e-mail: info@wielton.evo.pl
<ul>
<li>How can I get a quote for a trailer?</li>
</ul>
You can buy the EVO semi-trailer for as little as 21,990 Euro net. The price of the semi-trailer and financing are available on our website. Use the configurator and leasing calculator. Download the offer and make a decision. You can order a semi-trailer through our website, safely pay the advance payment and finance it with leasing. You can complete the entire process without leaving your company. If you need help, please contact us at +48 660 500 600 or by e-mail: info@evo.wielton.com
<ul>
<li>Where can I place an order?</li>
</ul>
You can place an order by creating a customer account through our website or by contacting us at +48 660 500 600 or by e-mail: info@evo.wielton.com
<ul>
<li>How to create an account?</li>
</ul>
Use the "Create Account" option in the top right corner of our EVO website.
<ul>
<li>I forgot my password. How to recover?</li>
</ul>
Use the "Recover Password" feature in the Login Panel. Top right corner. An icon of man.
<ul>
<li>Where can I find the invoice for the installment?</li>
</ul>
You can get an invoice for the installment online or in paper form. The invoice is provided by the leasing company.
<ul>
<li>Where can I find the invoice for the trailer?</li>
</ul>
We will send you an invoice for the semi-trailer by e-mail after paying the advance payment, and then after preparing the semi-trailer for collection.
<ul>
<li>Where can I find the status of my order?</li>
</ul>
We will inform you about the status of your order by e-mail.
<ul>
<li>Can I edit my order?</li>
</ul>
Yes, but only until the advance payment is made. By paying an advance payment, we start the process of preparing, financing and registering a trailer for you or its production. If in doubt, please contact us.
<ul>
<li>I have placed an order - what are the next steps?</li>
</ul>
Placing an order is the first step to buying an EVO semi-trailer. Please wait for an email confirmation of your order and further contact from us after we confirm the availability and processing time of your order.
<ul>
<li>What happens after I apply for a lease?</li>
</ul>
After receiving the leasing application, the leasing company issues a leasing decision. If the decision is positive, the leasing company will ask you to sign the agreement, and you will ask us for documents to be registered. The next steps are registration and insurance and handing over the semi-trailer.
<ul>
<li>How long does it take to process an order?</li>
</ul>
If we have trailers available in the yard, we hand over the trailer for registration or you apply for leasing on the next working day. If we do not have exactly the semi-trailer you have configured, we order its production and at the same time inform you about the lead time.
<ul>
<li>How does the registration and insurance process work?</li>
</ul>
Vehicle registration takes from 1 to 3 working days from the receipt of all necessary documents. On the day of registration, the semi-trailer must be insured.
Payment
<ul>
<li>Can I cancel my order?</li>
</ul>
Yes, but only until the advance payment is made. By paying an advance payment, we start the process of preparing, financing and registering a trailer for you or its production. Please shop wisely. If you have any doubts, please contact us at 660 500 600 or by e-mail: info@evo.wielton.com
<ul>
<li>How can I pay for the trailer?</li>
</ul>
Below you will find general information about the EVO payment methods available from us. The payment methods currently available to you are displayed each time during the purchase process.
For online orders:
<ol>
<li>Online transfer payment – fast transfers, also known as pay-by-link transfers, allow for quick payment via a link and authorization in online banking.</li>
<li>Payment by traditional bank transfer - this is a form of payment that has been known for a very long time and is used both for online shopping and paying bills and invoices. In the case of a traditional transfer, you have to fill in the data yourself, such as the name, address or the amount you want to transfer to us.</li>
<li>Leasing - you can pay for your orders with a convenient lease available on our website. You can do everything in one place.</li>
</ol>
For traditional orders:
<ol>
<li>Payment by traditional transfer - this is a form of payment that has been known for a very long time and is used both for online shopping and paying bills and invoices. In the case of a traditional transfer, the payer must fill in the recipient's data such as name, address or the amount we want to transfer to the recipient.</li>
<li>Leasing - you can finance orders with leasing.</li>
</ol>
&nbsp;
Financing
<ul>
<li>What benefits can I gain by choosing EVO financial services in the field of trailer financing?</li>
</ul>
EVO provides products and services at a high level. The products have been designed with emphasis on the individual needs and requirements of entrepreneurs.&nbsp; With EVO, you have access to the latest financial products in a simple and accessible way online. You receive a financial offer for an EVO trailer here and now. The calculator will calculate the monthly installment online.
<ul>
<li>What does the amount of the leasing installment or rental fee depend on?</li>
</ul>
The amount of the installment or fee depends on the value and type of financial product. In addition, in the installment calculator you can decide on the amount of the initial/initial fee and the financing time, as well as declare the redemption value.
When you choose to finance EVO with a high buyout, you pay a low monthly installment calculated on the projected loss of value of the trailer, not the entire value of the trailer. Hence, the installments are much lower than in classic leasing. It's like paying a monthly subscription to use a trailer.
On the other hand, EVO leasing with a low buyout is a good solution if you are looking for monthly costs, and at the same time you intend to stay with the EVO semi-trailer for longer – also after the end of the contract.
<ul>
<li>How long is the funding period?</li>
</ul>
It's also up to you. You can opt for EVO financing, which lasts between 36 and 60 months.
<ul>
<li>Do I have the possibility, after concluding a leasing agreement, to shorten its term?</li>
</ul>
Yes. It is possible to shorten or extend the leasing agreement. The contract may last no less than 36 months and no longer than 60 months.
<ul>
<li>What documents should I prepare to sign a leasing agreement? What does the process of issuing a leasing decision look like?</li>
</ul>
At Evo Finance, you will get leasing easier and faster than anywhere else. The list of documents that must be attached to conclude a leasing agreement is established by the leasing company. The documents are used to assess the financial capabilities of the person interested in leasing.
The application, issuance of a decision and signing of the leasing agreement is quick and secure via online banking. You can sign the agreement with a qualified signature, in the presence of a courier or in a branch of the indicated bank with which we cooperate.
<ul>
<li>Can I always buy my semi-trailer after the end of the lease agreement?</li>
</ul>
Yes. If you want, you can buy and continue to use the EVO trailer. You can also return and exchange for a new one. Also with the option of convenient financing, tailored to your current situation and needs. Before ending the contract, check the current promotions on our website.
<ul>
<li>Can I use other leasing companies?</li>
</ul>
Yes, but our financial offer with insurance is advantageous and the process of obtaining a lease is fast. We work with leading leasing partners
<ul>
<li>Can I use another insurer?</li>
</ul>
Yes, but our insurance offer is advantageous, and the scope of insurance protects you and your EVO semi-trailer. We have a wide range of insurances to protect your company and private property.
<ul>
<li>Is it possible to transfer the leasing agreement to another company (assignment)?</li>
</ul>
Yes. It is possible. The entity to which the agreement is to be assigned must undergo a creditworthiness assessment, which is a prerequisite for the finalization of the assignment of the lease agreement.
<ul>
<li>What options do I have after the end of the lease agreement?</li>
</ul>
EVO financing gives you two options – you buy the trailer or return it and change it to a new one under the next financing agreement.&nbsp; Another new EVO semi-trailer is promotional financing and manufacturer's warranty.
&nbsp;
Reception
<ul>
<li>How can I pick up my trailer?</li>
</ul>
You can use personal collection in Wieluń.
&nbsp;
Service and warranty
<ul>
<li>Does the trailer need to be serviced?</li>
</ul>
Yes, the Wielton EVO semi-trailer should be serviced regularly, at least once every 12 months. There are two reasons why you should do this. The first is security, and the second is the maintenance of the warranty. You can have the inspection done at one of the authorized Wielton EVO service points in the Aberg Service EVO network.
<ul>
<li>How much does a warranty inspection of a semi-trailer cost?</li>
</ul>
The cost of the warranty inspection ranges from 900-1200 PLN depending on the region in Poland.
<ul>
<li>What is the "Online Extended Warranty"?</li>
</ul>
Do you want to extend the warranty on selected elements of the Wielton EVO semi-trailer. No problem, do it yourself!
Purchase the "Extended Warranty Online" service, download the app and follow the step-by-step steps that the app asks you to follow. Within 48 hours, we will verify your report and inform you what to do next, and the possible scenarios are as follows:
- We will let you know that everything is OK – you will receive a confirmation of extending the warranty for another 12 months
- We will ask for additional information/photos – because we want to make sure that everything is okay with your EVO.
- If we notice that any element of the structure requires additional inspection or you find a defect that threatens safety, we will offer you a visit to one of the authorized EVO service centers or the Mobile Service service, which will come to you at a convenient time and thoroughly check your semi-trailer.
<ul>
<li>Where can I buy parts?</li>
</ul>
You can find all parts for the Wielton EVO semi-trailer in the "Parts" tab on the www.evo.wielton.com website<a href="https://www.evo.wielton.com/">.</a> We have provided a simple and intuitive catalog so that you can find what you are looking for.
<ul>
<li>What to do in the event of a trailer breakdown?</li>
</ul>
A semi-trailer breakdown is not pleasant, but don't worry, we take all the stress associated with it on ourselves. In the event of a breakdown, contact us at +48 660 500 600 or by e-mail: info@evo.wielton.com and we will take care of everything so that the Wielton EVO semi-trailer returns to the road as soon as possible.
<ul>
<li>Is Assistance valid throughout Europe?</li>
</ul>
Yes, our Assistance is valid throughout Europe. If you need help, call +48 660 500 600.
<ul>
<li>What is "Remote Diagnostics"?</li>
</ul>
We monitor the semi-trailer using telematics, constantly analyzing its technical condition. We can also easily identify the place where it is located. The system uses EBS and TPMS data necessary for quick response and repair of the trailer (you don't have to worry about route data, it is not recorded).
Learn more: <a href="https://evo.wielton.com/serwis">www.evo.wielton.com/serwis</a>.
<ul>
<li>What are the warranty conditions?</li>
</ul>
Wielton EVO semi-trailers have a 1-year warranty as standard. In addition, we guarantee a 10-year warranty against frame corrosion. If you want to extend the warranty, you can buy the "Extended warranty" product (for +1 year, +2 years, +3 years, +4 years) or perform the "Warranty extension online" yourself and get an additional 12 months.
&nbsp;

Frequently Asked Questions

Orders

EVO

Additional information